Privacy Policy

Privacy Policy

Introduction

Welcome to https://injury-arbitration.personalinjury-talk.com (hereafter referred to as “Injury Arbitration,” “we,” or “our”). We are committed to maintaining a transparent and secure online environment for our users, ensuring their privacy and data protection are always respected. This Privacy Policy outlines our practices regarding the collection, handling, and disclosure of personal information in accordance with various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA)
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales Practice Act (UCPA)
  • Connecticut’s Connecticut Data Privacy Act (CTDPA)
  • Virginia’s Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to our websites, mobile applications, online services, and products offered through these platforms. However, please be aware that this policy does not extend to third-party websites, applications, or services accessible through links on our site. These entities have their own privacy policies governing user data collection and use, and we encourage you to review those policies.

Processing Activities

This Privacy Policy covers the following interactions:

  • Using our applications and services as an authorized user.
  • Visiting any websites linked to this Privacy Policy.
  • Receiving communications from us, such as newsletters, emails, phone calls, or text messages/SMS.

Personal Data Collection

We collect various categories of personal data (hereafter “Personal Data” or “your information”) to enhance your user experience and provide personalized services. The types of Personal Data collected include:

  • Account Information: Details required to create and manage your user account, such as name, username, email address, and password.
  • Payment Information: Data related to your payment methods, including credit/debit card numbers, expiration dates, and billing addresses, used for transaction processing.
  • Financial Information: Any financial records or details shared during transactions or when utilizing our financial services.
  • Purchase Information: Details about products or services you’ve purchased from us, including order numbers, purchase dates, and quantities.
  • Mobile Device Identifiers: Unique identifiers assigned to your mobile device, such as IP addresses, device IDs, and advertising IDs.
  • Location Data: Your geographic location data when you interact with our services, often collected through GPS or similar technologies.
  • Feedback: Comments, suggestions, and reviews you provide us about our products and services.
  • Social Media Information: Personal details you choose to share when interacting with our social media accounts.
  • Product Information: Data related to the products you use or show interest in on our platform.

We gather this information through various means, including direct user input, interactions with our systems, and automated technologies like cookies and tracking pixels. Additionally, third parties may share Personal Data with us, but they are bound by their respective privacy agreements.

Cookies

Cookies are small text files stored on your device when you visit our websites or use our applications. They play a crucial role in enhancing user experience and enabling certain functionalities:

  • Strictly Necessary Cookies: These ensure basic functions like login, session management, and website navigation work as intended.
  • Preference Cookies: Used to remember user preferences, such as language selection and display settings.
  • Analytics Cookies: Enable us to track and analyze user behavior on our sites, helping us improve performance and usability.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain Personal Data for as long as necessary to fulfill the purposes for which it was collected, plus an additional period to comply with legal obligations or for legitimate business interests. Once these purposes are met, we securely delete or anonymize your data.

Security Measures

Injury Arbitration implements robust security measures to protect your Personal Data from unauthorized access, disclosure, alteration, or destruction. These include:

  • Encryption of data during transmission and at rest.
  • Secure third-party processing partners who adhere to strict data protection standards.
  • Regular security audits and updates to address emerging threats.

Children’s Privacy

We do not intentionally collect Personal Data from children under the age of 18. If you are a parent or guardian concerned about our collection of such information, please contact us using the details provided below.

Your Rights

Depending on your location and applicable laws, you have certain rights regarding your Personal Data:

  • Access: Request access to the Personal Data we hold about you.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure/Deletion: Demand the deletion of your data in specific circumstances.
  • Restriction: Limit our use of your data under certain conditions.
  • Portability: Receive your Personal Data in a structured, commonly used format.
  • Objection: Object to the processing of your data for specific purposes.
  • Non-Discrimination: Be free from discriminatory practices based on your exercise of privacy rights.

To exercise any of these rights, please reach out to our Privacy Team using the contact details provided below. We will respond to your request as quickly as possible and in line with applicable laws.

Changes to Policy

Injury Arbitration reserves the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website, and we encourage users to review this page periodically for updates.

Contact Information

For any questions regarding privacy, data-related inquiries, unsubscribing from communications, or accessing your Personal Data, please contact us:

We appreciate your trust in sharing your personal information with us, and we strive to ensure a secure and respectful handling of all data under our care.